Combat Support Associates (CSA) employees seek class action in Kuwait (update)

Updated: 3/2/2010 – When this person Orlando Turner contacted me I did my best to check him out. He seemed “balanced” and the information he gave checked out. I thought his class action claims against CSA were valid and I still do, because there are just too many people complaining about abuses and fraud. After he went to Kuwait to talk to an attorney I didn’t hear back from him. Nothing! Evidently there were other domestic issues going on that I was unaware of, thank God! From what I understand, Mr. Turner evidently went to Kuwait and threatened to blow up the Philippine Embassy among other things. Commenter “Zero Tolerance” left links to various news article about this  in the comments.

I apologize.  I have to say, I’m not so easily fooled, but I sure didn’t see that one coming! If anyone else wants to pick up the Class Action ball and you don’t have any plans to commit any acts of terrorism let me know.

Ms Sparky

I have not heard from this person since he went to Kuwait to meet with this attorney. I have sent several emails and have been told he has not responded to others emails. I am removing the contact form until I hear something. If anyone else is pursuing legal action against CSA let me know. I check this guy out as a former CSA employee who indeed was pursuing a Class Class Action. I just don’t know what happened to him after he went to Kuwait.

Any current or former Combat Support Associates (CSA) employees in Kuwait interested in information regarding a potential class action suit against them please fill out the contact form below. This form does not go to “Ms Sparky”. It will go to the people organizing the suit.

(Contact form temporarily removed)

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Defense contractors must now air dirty deeds in public

Defense contractors such as KBR can no longer hide behind the closed doors of secret binding arbitration for serious issues such as discrimination, harassment, rape and assault. No longer with KBR and others be able to violate Title VII Laws and then just sweep them under the rug behind closed doors. Those abusive criminal managers who have been in place for years are finally going to cost them some money and Heather Browne, KBR’s Communications Director is going to be working overtime. Well done, Jamie Leigh Jones and thank you Al Franken for taking these issue seriously. Hopefully this is just the first in a series of laws to protect defense contractor employees.

For those who respond to every dispute or disagreement here on MsSparky.com with “You signed a contract”. You can’t sign away law! (Read the rest of the story here…)

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Ms Sparky – wrapping up 2009

Before I give you all the “Mosts for 2009″ I want to share some 2009 “MsSparky.com” stats with you . I realize these stats would be considered a failure for blogs such as the Huffington Post, but MsSparky.com has come a long way since  I started keeping stats in June 2008 and I am very proud of that. It is “MsSparky.com” readers, commentors and guest writers (THANK YOU Forseti) who have contributed to these stats which ultimately results in getting the word out about KBR and contractor fraud in Iraq, Afghanistan and Kuwait!

My goal for 2010 is to have numbers at least 5 times greater than 2009!

Month/Year Unique Visitors Total # of Visits Total # of Pages Viewed Hits
June 2008 171 520 3,538 7,133
January 2009 4,728 9,155 29,391 144,978
December 2009 23,014 48,392 558,638 1,691,847
Total for 2009 112,963 245,021 1,295,953 4,722,183

Technorati.com is a blog tracking and rating site. I tried to find the official number of blogs they tracked in 2009 and didn’t find it. But in 2008 it was over 113 million just English speaking blogs. I am expecting 2009 to be in the 100’s of millions of English speaking blogs. My Technorati Authority (rating) is 135. That puts MsSparky.com in the top 20,000 blogs that Technorati tracks. Yes….the Huffington Post is #1. (Read the rest of the story here…)

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Obama tightens reins on contractors

Obama By: Mike Allen
December 21, 2009 10:23 AM EST

Ahead of remarks Monday by President Barack Obama about making government more efficient and effective, the White House Office of Management and Budget released details of the administration’s drive to tighten the government’s contracting practices.

“This is a situation that would never exist in a business,” Jeff Zients, federal chief performance officer and OMB deputy director for management, told reporters on a conference call. “A business that had these kind of practices would have been out of business a long time ago. I believe we’re off to a really fast start here. There’s a lot of work to be done. And we’re going to clean up the situation and make sure there’s no waste, and we save as much money as possible.” (Read the rest of the story here…)

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AECOM overcharges by 16,000 percent and is still awarded new contract

There are not enough hours in the days to track the fraud of every DoD contractor. But thanks to Ms Sparky readers they keep me informed. The 16,OOO percent I referred to in the post title is the mark up charged for the bag of 10 washers. Let me know if I did the math wrong!!

Audit finds Iraq contractor overbilled for vehicle parts

By Walter Pincus
Washington Post Staff Writer
Friday, October 30, 2009

burning-moneyA defense contractor that supplied vehicle parts for the Iraqi army sought reimbursements from the U.S. military far in excess of the cost of the items, according to a new report by the special inspector general for Iraq reconstruction.

The contractor, Aecom Government Services, charged $237 for a vehicle side mirror that was supposed to cost $14.88, according to the report. The company also submitted invoices to the U.S. military in Iraq seeking reimbursements of $196.50 for a bag of 10 washers that was supposed to cost $1.22, $10 for a fuse that should have cost 45 cents and $210 for an inner tube that was supposed to cost $24.09.

Aecom officials disputed the allegations, telling auditors that the overcharging was the result of “billing errors” that “occurred early in the contract,” according to the report, scheduled for release Friday. The company said that “cumulative adjustments were made.”

Paul J. Gennaro, a senior vice president of Aecom, said Thursday that the company had “self-identified and corrected” the issues, “making an immediate repayment over two years ago — to the client’s satisfaction.”

Stuart W. Bowen Jr., the special inspector general, said in the report that the findings point to larger issues with government contracts issued for work in Iraq. Preliminary audits of 22,000 Defense Department transactions involving about $10.7 billion have identified not just overpayments by the government, but also duplicate payments, as well as payments to fictitious vendors and addresses.

The preliminary findings have prompted a decision to examine all financial transactions related to the major U.S. programs in Iraq — spending that totaled $35.2 billion as of Sept. 30, 2008. The report said particular attention will be paid to programs “that afford easy access to cash,” such as the military’s $3.6 billion Commander’s Emergency Response Program.

Aecom Government Services’ contract called for it to buy repair parts for Iraqi military units as part of a program to make the units self-sufficient in logistics. The firm won the contract based in part on the per-item unit price it quoted, plus an allowable markup.

Bowen’s auditors reviewed four of 139 invoices Aecom submitted for repayment from July 2005 to September 2009; they totaled $29.9 million. From those, the audit identified “about $4.1 million in potential overbillings.”

The auditors disputed assertions that Aecom had repaid the government in full. In an interview, Daniel Kopp, a spokesman for Bowen, cited the case of the washers.

“Based on the documentation Aecom provided us, they’ve never reimbursed the government for the washers,” he said.

Contractors such as Aecom have their invoices reviewed by Army Contracting Command personnel in Rock Island, Ill. But Bowen’s auditors found that the command “did not have enough experienced personnel to review invoices thoroughly, leaving the U.S. government vulnerable to undetected overcharges.” Over time, additional personnel were transferred to Rock Island, and the review process improved. Thereafter, the contracting office “denied payment of as much as 33% from invoices, compared to only 0.1% from invoices prior to that time,” the report said.

On its Web site this month, Aecom Government Services announced a $78.8 million six-month extension of its contract with the U.S. Army to support operations in Afghanistan, which entails providing general support maintenance and running maintenance facilities at two military bases as well as forward operating bases and satellite locations. The Los Angeles-based parent company, Aecom, provides worldwide technical and management services and reported $6.1 billion in revenue for the year ending June 30, with operations in more than 100 countries. (click HERE for original article)

AECOM wins US$10.5-million task order from U.S. Army Engineering and Support Center

2009-11-16 00:00:00.0

AECOM announces that it has won a US$10.5-million task order to provide energy-efficiency services at a U.S. Navy facility in San Diego.

LOS ANGELES, Nov 16, 2009 (BUSINESS WIRE) — AECOM Technology Corporation (NYSE: ACM), a leading provider of professional technical and management support services for government and commercial clients around the world, announced today that it has won a US$10.5-million task order to provide energy-efficiency services at a U.S. Navy facility in San Diego.

The work, which will include a base-wide lighting retrofit, construction of two new ultra-efficient central chilled water plants, expansion of the existing energy-management-control system and the installation of a photovoltaic system, will be conducted under AECOM’s indefinite delivery/indefinite quantity contract with the U.S. Army Engineering and Support Center.

The contract has a maximum value of US$50 million and allows AECOM to compete for design-build, energy-efficiency and renewable-energy projects at any federal facility within the continental United States, Alaska, Hawaii, the District of Columbia, and U.S. territories and possessions.

When complete, the project is expected to reduce the facility’s annual utility consumption by 4.7 million kilowatt hours, 48,000 therms, and 10.3 million gallons of water, resulting in annual utility, operations and maintenance cost savings of more than US$900,000. The project will also eliminate more than 3,600 metric tons of carbon dioxide emissions every year.

About AECOM

AECOM (NYSE: ACM) is a global provider of professional technical and management support services to a broad range of markets, including transportation, facilities, environmental, energy, water and government. With approximately 45,000 employees around the world, AECOM is a leader in all of the key markets that it serves. AECOM provides a blend of global reach, local knowledge, innovation, and technical excellence in delivering solutions that enhance and sustain the world’s built, natural, and social environments. A Fortune 500 company, AECOM serves clients in more than 100 countries and had revenue of $6.1 billion during its fiscal year 2009. More information on AECOM and its services can be found at www.aecom.com.

Forward-Looking Statements: All statements in this press release other than statements of historical fact are “forward-looking statements” for purposes of federal and state securities laws, including any statements of plans for future operations or expected revenue. Actual results could differ materially from those projected or assumed in any of our forward-looking statements. Important factors that could cause actual results to differ materially from our forward-looking statements are set forth in our quarterly report on Form 10-Q for the fiscal quarter ended June 30, 2009, and our other reports filed with the U.S. Securities and Exchange Commission. AECOM does not intend, and undertakes no obligation, to update any forward-looking statement.
NR 09-1104

SOURCE: AECOM Technology Corporation
AECOMPaul GennaroSVP & Chief Communications Officer212-973-3167Paul.Gennaro@aecom.com

(Click HERE for original article)

One would think if the Army Contracting Command didn’t have enough experienced personnel to review invoices thoroughly and this was leaving the U.S. government vulnerable to undetected overcharges that they would get the experienced personnel. Increase wages if necessary. If not…just fire EVERYONE in the ACC and contract it out.

Ms Sparky

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Combat Support Associates (CSA) raping the American taxpayer from Kuwait!

I have probably gotten hundreds of complaints from CSA employees past and present about what is going on with CSA in Kuwait. (click HERE to read some of those) It’s an OMG situation over there. I think CSA could be one of the DoD’s best kept dirty little secrets! I know I have made numerous reports to various agencies and referred countless current and former employees as well.

INSIDE WASHINGTON: Oversight lacking on war costs

By RICHARD LARDNER
Associated Press Writer

This digitally altered March 15, 2008, photo, provided in response to a Freedom of Information Act request for documents about the performance of defense contractor Combat Support Associates, was taken by U.S. military personnel, who included it in a March 2008 inspection report, and shows a for-hire guard asleep in a watch tower at a U.S. military base in Kuwait. The photo was digitally altered before release by the U.S. military to remove the guard's name. After the photo was taken the U.S. Army sergeant performing the routine inspection woke the guard, who, according to the report, said, "It's so weird that I can close my eyes for one second and then you appear out of nowhere." (AP Photo/Department of Defense)

This digitally altered March 15, 2008, photo, provided in response to a Freedom of Information Act request for documents about the performance of defense contractor Combat Support Associates, was taken by U.S. military personnel, who included it in a March 2008 inspection report, and shows a for-hire guard asleep in a watch tower at a U.S. military base in Kuwait. The photo was digitally altered before release by the U.S. military to remove the guard's name. After the photo was taken the U.S. Army sergeant performing the routine inspection woke the guard, who, according to the report, said, "It's so weird that I can close my eyes for one second and then you appear out of nowhere." (AP Photo/Department of Defense)

WASHINGTON (AP) — During a routine check of a watch tower at a U.S. military base in Kuwait, an Army sergeant found the guard leaning back in a chair, his sunglasses on, apparently sound asleep. When the soldier woke the guard, an employee of a defense contractor named Combat Support Associates, he denied he’d dozed off while on duty.

“It’s so weird that I can close my eyes for one second and then you appear out of nowhere,” the guard said, according to the sergeant’s March 2008 inspection report.

The episode illustrates the problems between the U.S. armed forces and the industrial army supporting military operations in Iraq and Afghanistan. Demand for contractor services is heavy, while oversight of their work isn’t. That means problems often aren’t discovered until long after the payments have been made.

A major trouble spot is the business systems and procedures that companies use to bill the government. The numbers are eye-popping. Defense auditors have found at least $6 billion in questionable charges generated by sloppy accounting or, worse, contractors trying to bilk the military.

Yet, the Pentagon has done a poor job of recovering the money and forcing companies to improve, according to the independent Commission on Wartime Contracting. The panel cites dysfunction among auditors and contract managers, a shortage of personnel and a failure to be more confrontational with contractors who don’t measure up.

Based in Orange, Calif., Combat Support Associates is a largely unknown enterprise that, since 1999, has held an Army contract worth $2.7 billion to support U.S. troops at bases in Kuwait as they move in and out of Iraq. The company’s responsibilities include vehicle maintenance, warehousing, computer repairs and post security.

Between 2003 and 2007, when the U.S. invaded Iraq and then became ensnared in a lengthy counterinsurgency, there was little government scrutiny of the company’s business systems, according to interviews and government records obtained by The Associated Press through the Freedom of Information Act.

In late 2007, the military belatedly began paying attention. Numerous contract violations were found, several of them serious, leading to a flood of what contracting officials call corrective action requests. Last fall, the Army Criminal Investigation Command opened an inquiry to determine if Combat Support Associates overbilled the government. The case is ongoing.

The records obtained through FOIA show money flowing to Combat Support Associates despite an alarming catalog of problems later uncovered by Army contracting officials.

In one case, the company signed a $48 million deal with a Kuwaiti company to provide food, lodging and transportation for employees, but it did no detailed study to justify such a large expense. A memorandum supporting the buy included a price analysis three sentences long, which an Army review team called a “major systemic weakness.”

The documents detail other deficiencies. The company failed to properly secure classified communications gear and weapons stored in warehouses. And it was written up for having no system in place to check the identification of contract employees – who are often not American citizens – at U.S. maintenance facilities in Kuwait.

In the past two years alone, Combat Support Associates received dozens of warnings from the government to improve performance, the records show. Several of those have been Level Three warnings, which are issued only in cases of serious noncompliance with the terms of a contract.

None of this appears to have dented the company’s bottom line, however. Over the past decade, its performance has been rated as excellent, very good or good, according to the Army Sustainment Command in Rock Island, Ill. With those marks, Combat Support Associates has earned close to $90 million.

Part of the problem is a type of government contract that critics say diminishes the incentive for companies to keep down costs. The government agrees to reimburse the contractor for expenses, such as costs for equipment, leasing space and hiring subcontractors, plus a prearranged amount for profit.

For the military, however, these so-called cost-plus contracts are useful in wartime, when it can’t precisely define all the work that needs to be done.

Gary Lewi, a spokesman for Combat Support Associates, said all of the corrective action warnings have been or are in the process of being resolved to the “satisfaction of the client.”

As for the sleeping guard? He resigned, said Lewi, who provided no further details.

How the company’s contract will fare is up in the air. It expires in March, and Army officials say they’re contemplating changes in how they handle the base support work.

Jeffrey Parsons, executive director of the Army Contracting Command at Fort Belvoir, Va., said he expects the arrangement to be broken up into smaller, more manageable pieces that will generate competition and improve performance. (The original AP article no longer has an active link)

OK CSA employees.  I know that CSA employees (past and present) can be very passionate about their complaints. Tell us more about what is going on.

Ms Sparky

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From the US Embassy in Baghdad

us-embassy-emblemThanks to The Defense Base Act Compensation Blog for posting this message from the US Embassy in Baghdad to ALL US Citizens working in Iraq. Thanks to the Embassy staff for utilizing all forms of communication, including he blogging community, to make sure all affected Americans are notified. Please forward or repost to those affected.
Staff Notice
Embassy Baghdad

UNCLASSIFIED
NUMBER: 009-336
SUBJECT: Reminder to Contractors Regarding Iraqi Jurisdiction
DATE: 07-09-09
TO: USG Contractors and Contracting Officers Representatives under COM Authority _______________________________________________________________

This is a reminder that since January 1, 2009, many of the rules and procedures governing the activities of the Coalition, the Embassy, and our partner contractors and grantees (collectively referred to below as “contractors” for simplicity) have changed. USG contractors operating in Iraq are now subject to Iraqi civil andcriminal law. Contractors’ residences and vehicles may be searched by Iraqi officials, pursuant to a court order, or under exigent circumstances. Contractors who violate Iraqi law may also be subject to the Iraqi criminal justice system, as the Government of Iraq has primary jurisdiction over offenses committed by USG contractors, even on bases and diplomatic properties. The U.S. Embassy thus urges contractors to respect and abide by Iraqi law.

Contractors should be aware that possession of illegal drugs (including cannabis, cannabis resin, and cocaine), possession of pornography, and solicitation of prostitution are punishable by imprisonment and may carry longer sentences under Iraqi law than under U.S. law. Distribution of illegal drugs may be punishable by life imprisonment or execution. Additionally, contractors may be arrested and prosecuted for carrying weapons without permits or in prohibited areas, such as the commercial side of Baghdad International Airport.

If a contractor is arrested by Iraqi law enforcement, we recommend that the company and the individual in question take several steps immediately.
(1) If arrested in the IZ and the arresting authority is not the IZ Police, call the IZ Police at 0770-444-1757 and inform them of the matter.
(2) Insist on speaking with a consular officer from the individual contractor’s home country. Iraq has an obligation under international law to notify your consulate upon request, and the consular officer is entitled to access to you and to provide consular assistance. The American Citizen Services Office in our Consular Section is ready to assist American citizen contractors in distress, as they are any other American in Iraq.

They can be contacted at:
a. During regular business hours (0800 – 1200 and 1300 – 1700, Sunday through Thursday): Email: BaghdadACS@state.gov; telephone: 1-240-553-0581 x2413 (this is a U.S. number that rings in Baghdad) or Iraqi mobile phone: +964 (0)770-443-0287.
b. For the after-hours emergency American Citizen Services Consular Duty Officer, please call Iraqi mobile number +964 (0) 770-443-2594.
(3) You, or your company, should immediately notify your contracting officer. As with other issues regarding your work in Iraq, your contracting officer should be your primary point of contact with the United States Government. This is especially true in the case of an arrested Third Country National contractor whose home government does not have a diplomatic/consular presence in Iraq. Your contracting officer will be able to contact appropriate U.S. Embassy personnel, so that we can track your case and provide appropriate assistance.
(4) Obtain Iraqi legal counsel. We strongly recommend that contracting companies identify and retain competent local counsel before an incident occurs, so that they will be available when needed. The Consular Office has a list of Iraqi attorneys who have expressed a willingness to represent Americans, but the best source of advice on local counsel is your fellow contractors. Iraqi law guarantees the right not to be questioned except in the presence of a judge, the prosecutor, and your attorney. Iraqi law also guarantees the right to be brought before a judge within 24 hours of being detained. These rights are translated in Arabic below.

US Embassy Baghdad is committed to protecting the rights of our citizens and third country nationals who contribute to our diplomatic, military, and reconstruction efforts in Iraq. We will continue to engage with the Government of Iraq to ensure that any USG contractor accused of a crime is treated fairly.

The following is a statement (in Arabic and English) of your rights upon arrest by
Iraqi authorities.

(This section was written in Arabic but I can’t get my version of Wordpress to recognize it. It’s translated below in English.)

1. You have a right under the Vienna Convention on Consular Relations to have the Embassy notified immediately. Request notification by the Iraqi officials. Call 0770-443-2594 (duty consular officer).
2. You have the right to be brought before a judge within 24 hours.
3. You have the right not to be questioned except in the presence of a judge, the prosecutor, and your attorney.

(Click HERE for a copy of the Original Embassy Notice)

Did anyone get this notice in Iraq? I strongly recommend you write these phone numbers down and keep them with you at all times.

Ms Sparky

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Is DoD asleep on the job in Kuwait too?

I have been getting regular complaints from Americans working for LOGCAP contractors in Kuwait. The complaints are primarily about DynCorp, but Combat Service Associates are getting their fair share.

Let ’s start with DynCorp. DynCorp has been sucking up former KBR managers faster than they can be convicted. At this stage of the game I find it interesting that any company would be picking up any manager from a LOGCAP contractor that has so many civil suits, criminal convictions, ongoing criminal investigations, countless DoD investigations and who knows how many Congressional investigations. Who would want to bring that negative management style into their company. Although DynCorp is not new to management issues, at least what I saw and heard about when I was in the Green Zone from 2004-2006. DynCorp had a badging contract I believe for the Department of State (DoS) and one of their badging officers was selling/giving away DoS Badges evidently so people could use the DFAC and pool at the Republican Palace also known at that time as the US Embassy. Hmmm what’s the security issue there?

Here is a comment I received from a concerned DynCorp employee.

I have to tell you I made a big mistake in crossing over with DynCorp. There are several issue we have to deal with on daily basis. One, there are several employees that have not gotten paid for several weeks or months including myself. Dyncorp is a month behind in paying perdiems to employees that have no DFAC or means of getting any food. We all have to use our own money for most of everything even thought it says on the LOA’s that food is covered. Well that is if you do have a LOA.

Did you know that for a week or more there were a lot of employees that put 12hours
on their time sheet and stayed home because there CAT (CAC perhaps) Cards were not active even
thought they are not being scanned in at the ECP’s gate to get in. Just about everyone CAT Card is inactive after June 12 2009 the end of Task Order 147. There are a few that I know of that do not even have a CAT Card at all and is working on
the base and site.

As far the Bus drivers they are TCN’s and they are driving with expired or no Identification at all, some employee are forced to rent there own car’s or pay for taxi to get to and from work. In most cases we are working over time and told that we cannot put this on our time sheet because Dyncorp does not recognize overtime unless approved. Supervisor and Foreman’s are making changes and corrections to employee’s time sheet without there knowledge after they have been signed and turned in.

Some employees are allowed to Hit, Threatened and Disrespect there fellow coworkers and nothing is being done about it. Victimized employees in most cases are too afraid to come forward and when they do they are threaten with termination or they get fired.

In most cases “Looks Like The Same KBR All Over Again”.

Here is a comment I received from a CSA employee.

CSA, Ltd. in Kuwait has nothing on KBR, you have employees that drive company vehicles with no Kuwait Driver’s License, change employee timesheets, and come to work on and go to college online everyday. She stills has a job. Now, CSA needs to be investigated, also.

The camp in question is KNB and the department MWR. The supervisor there goes home sick, but does not put sick leave down. The manager has committed timesheet fraud on various occasions and I have exact dates. they tell you that they need you to work OT, but when timesheet turn in comes around, they cross out the hours and put your initials down, without you knowing abut it until pay day comes around. U cant go to ER because the ER person is friends with the manager and supervisor.

What is going on with this changing of time sheets after that have been signed and submitted? What in the hell is this signing someone else’s initials? That timesheet is a legal document. Any lawyers in the house?

Here are my “recommendations”:

1. Use the reporting system in place even if it doesn’t work. Such as local Human/Employee Relations departments. Document…Document….Document. Use email only. This way if it ever goes to court, and it sounds like it will,  you have a record. If someone responds to your email with a phone call or a face-to-face conversation, summarize the conversation in an email and send it to that person. I’d stat it something like this: “To follow-up with out recent (type of) conversation on (date) at (time) I just want to make sure I understand you correctly.” And then summarize the conversation. Ask them to resspond to the email if there are any corrections to your summary.

2. Contact the Ethic Hotline via email. Document…Document….Document.

DynCorp Ethics Hotline is: hotline@dyn-intl.com

CSA Ethics Hotline is not listed on their website. If you have that information send it to me so I can update.

3. Contact the DoD Inspector General. Even if it doesn’t get investigated immediately, the call gets logged. Maybe your call combined with other peoples calls paints a bigger picture for the DoD. I recently did a post on how to contact the DoD IG click HERE for that.

If my readers will send me Ethics Hotline information for their LOGCAP companies I will do a post of just that contact information.

If I were a betting person…..I would guess that CSA and DynCorp are knee deep in former KBR managers. This just sounds like same shit different company. And the DoD is letting it happen. And to top it all off those brilliant Generals that lead the DoD (and the LOGCAP contractors) are actually expecting a different result.

I guess I’m never going to run out of things to blog about.

Ms Sparky

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